Skip to content

Metric

Metric is where you decide what to analyze. The events you add here become the lines (Insight) or the steps (Funnel) of the graph.
If you add no events, the report cannot be created.

The Metric area of the report editor

  1. Click the Add Event button.
  2. An event block appears, along with the selector.
  3. Select an event.

Selecting an event from the Add Event button

TypeDescription
Auto-collected eventsDefault events FlareLane collects automatically
CRM eventsEvents from FlareLane activity, such as message sends and clicks
Custom eventsEvents you define yourself

Adding a property filter to an event (a user action) lets you define “what specifically that action was”.
For example, you can check how many times a specific product (product_id) was purchased (purchase).

  1. Hover over the event block and click the property filter icon that appears.
  2. Select a property and a value.

Adding a property filter to an event block

  • You can attach several properties to one event, and all properties work as AND conditions.
    • Example: category = shoes + price ≥ 50000 → shoes that cost 50,000 or more

Example of several properties combined with AND

  • If you pick several values for one property, matching any one of them (OR) counts.
    • Example: category = shoes, bags or hats → any of the three categories

Example of several values on one property combined with OR